Our clients' success is the ultimate measure of our success. Our clients have expressed their confidence in our team with a Net Promoter Score (NPS) of 88. This means 88% of our clients have scored us 9 or 10 (out of 10) for how likely they are to refer Valitas to a friend or colleague (the other 12% scored Valitas 8).
Retaining happy clients is what we do best. In fact, we have one of the highest Net Promoter Scores in the industry, which means that customers not only stay with us but they also recommend us to their peers.
Despite challenging circumstances, Valitas’ deal-making creativity unlocked a great outcome for my family. We have become enthusiastic Valitas evangelists as a result.
Valitas provided insights and strategic context that allowed us to capitalize on our value creation opportunities, with dramatic results.
The Valitas team was professional and transparent throughout the entire process. It was comforting to know that at different points along the way their guidance provided the clarity we needed to consummate our deal with Richards Packaging.
I’ve heard horror stories about being acquired and I was anxious about how this process would impact the employees. Valitas was transparent throughout — I always knew where we were in the process and what to expect next.
Valitas unlocked the capital that has been crucial to our business. They have arranged four financings, each progressively more complex. Their financial modeling, combined with their credit market insights and access, helped us negotiate flexible financings with our lenders.
The financing options Valitas brought to us exceeded the top end of our expected range by $6.5 million and our incumbent lender’s facility by 50% at a lower cost while providing greater flexibility.
100 King Street West
Suite 5600
Toronto, Ontario M5X 1C9
Phone: (416) 556-0898
Email: info@valitascapital.com
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